why does form submission come up as a 404 error code?

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    Asked on June 24, 2015 at 10:42 AM

    A student tried to submit an application through one of my jotform forms, and they kept receiving the 404 error code. The submission went through, but the student did not know. 

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    Answered on June 24, 2015 at 12:15 PM

    I have checked your above indicated form, the issue is that the Thank You page you have selected that After submission redirect to a Custom URL, which is http://pmch.utmb.edu/phtrack, this url is the one that has not acces, rendering the 404 error code.

    Please look at the following figure:

    In order to fix this you can go ahead and select a normal Thank you page, while the URL is fixed.

    Let us know if we can assist you further.