- utmbpmchAsked on June 24, 2015 at 10:42 AM
A student tried to submit an application through one of my jotform forms, and they kept receiving the 404 error code. The submission went through, but the student did not know.
- JotForm SupportAuryAnswered on June 24, 2015 at 12:15 PM
I have checked your above indicated form, the issue is that the Thank You page you have selected that After submission redirect to a Custom URL, which is http://pmch.utmb.edu/phtrack, this url is the one that has not acces, rendering the 404 error code.
Please look at the following figure:
In order to fix this you can go ahead and select a normal Thank you page, while the URL is fixed.
Let us know if we can assist you further.