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    why does form submission come up as a 404 error code?

    Asked by utmbpmch on June 24, 2015 at 10:42 AM

    A student tried to submit an application through one of my jotform forms, and they kept receiving the 404 error code. The submission went through, but the student did not know. 

    Page URL:

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    JotForm Support

    Answered by Aury on June 24, 2015 at 12:15 PM

    I have checked your above indicated form, the issue is that the Thank You page you have selected that After submission redirect to a Custom URL, which is http://pmch.utmb.edu/phtrack, this url is the one that has not acces, rendering the 404 error code.

    Please look at the following figure:

    In order to fix this you can go ahead and select a normal Thank you page, while the URL is fixed.

    Let us know if we can assist you further.