JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I assume you are referring to the Paypal Payment integration, is that correct? We are using API that securely redirects your user to the secured payment gateway of Paypal.
To make sure that the payment will be sent to the correct email, you need to correctly add the email address in the payment integration wizard.
You can also try submitting the form, you'll see that you will be redirected to the Paypal payment gateway, you'll see in the upper part your email address to where the payment will be sent.
You can also try making a test payment and see if it shows the correct Paypal account.
I hope that helps.