What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is cleared when submitted with unfilled fields

    Asked by lorifriebel on July 01, 2015 at 03:06 PM

    When a client attempts to fill out one of my forms and they are missing information, it takes them to a blank page and deletes their information altogether instead of telling them what field is missing.  I have 3 forms created through Jot Form.  The link to the forms on my site is:  http://www.discoveringstrengthpt.com/#!application/c1zzc

    This does not happen with all clients, but it has happened more than once. 

     

     

    Page URL:
    http://www.discoveringstrengthpt.com/#!application/c1zzc

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    JotForm Support

    Answered by Mike on July 01, 2015 at 03:54 PM

    Thank you for contacting us.

    Please try replacing the form embed codes with the iFrame embed codes on your website.

    Getting the Form iFrame Code

    It should help with field validations and prevent possible redirects to incorrect pages.

    If you need any further assistance, please let us know.