What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does autofill clears when the form is submitted?

    Asked by rentasota on July 01, 2015 at 09:44 PM
    Question: With the Auto Fill feature, after I submit the form, and then come back to test again, I would expect the auto-fill data to be cleared as I submitted my form. Or is it only cleared when the expiration date arrives, which I set to 2 days?
  • Profile Image
    JotForm Support

    Answered by EltonCris on July 01, 2015 at 09:46 PM

    Yes, the data will be cleared once the form is submitted.

    The expiration date on the configuration wizard is for how long the "unsubmitted" data to stay on the user's browser.

  • Profile Image

    Answered by rentasota on July 02, 2015 at 04:02 PM

    The form does not appear to be clearing data after submission. I filled out the form and hit submit. Then I went back into the form and it still had all the data I had previously submitted. I then made a change to one of the fields and hit submit again - checked my submissions and there it was again.

    On another reply to my questions:

    http://www.jotform.com/answers/601301-Auto-Fill-feature

    BJoanna refers to a Clear Data button which can be added below the submit button. I don't want to add this button to the form as it won't do what I need. I want the data cleared after submit.

    Please advise...

     

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    JotForm Support

    Answered by david on July 02, 2015 at 05:17 PM

    Normally, the fields will be deleted once you hit the submit button. So that the next user can start from the beginning with empty fields.

    The auto-fill feature stores the data in your browser. In order for it to be deleted, you need your clear your browser cache and cookies or use the reset button to manually clear the form. 

    You can also set the custom thank you URL to redirect back to the form.  This will present a new clear copy of the form it is submitted:

    http://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page