What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Security Measures for Jotform?

    Asked by choreo on July 02, 2015 at 02:22 AM

    I am creating a Job Application Form for a client using Jotform. They are wanting to collect some sensitive personal information like Driver's License Numbers, etc. My questions are:

    (1) Is the information submitted through Jotform "secure"?

    (2) If I add this Jotform Application to their website, is there any need for them to add SSL certificate to their website or does that even come into play with a Jotform?

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    JotForm Developer

    Answered by omur on July 02, 2015 at 02:53 AM


    Thank you for the time to ask your question.

    Yes, JotForm is "very" secure. We use military grade 256-bit SSL encryption on secure form submits. You get 10.000 Secure SSL Submissions on the economy plan, which should be sufficient in your case.

    Our backend servers run in the cloud and are locked up machines with no outside access. 

    We've had 0 breaches in our company history and I can proudly recommend our services in terms of security.

    Apart from that, we offer a 30-day money back guarantee where you really can't make much wrong. Try it, if you don't like it we offer you a refund. No questions asked.

    If I can help you further, feel free to message me.

    Thank you!

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    Answered by choreo on July 02, 2015 at 02:56 AM

    Thanks for your response!