- bodybuddiesAsked on July 03, 2015 at 09:27 AM
I made a purchase using my own form and in my auto responder, I didn't have a breakdown of all the products I ordered (meals from my meal prep business). The whole purpose of the auto responder is to confirm the meals I ordered were correct. Would you mind helping me fix this please?
Thank you! :)
- JotForm SupportBJoannaAnswered on July 03, 2015 at 11:42 AM
I have cloned and tested your form and I noticed that inside of your Autoresponder settings some fields and values of those fields are missing or they are not set correctly. Because of that products that your users order are missing inside of Autoresponder. All "Choose Your.." fields and values of those fields are missing and "My Product" field dose not have correct value.
If you want that all data from your form are show inside of Autoresponder you need to add those fields and values of those fields inside of your Autoresponder setting.
Hope this will help. Let us know if you need further assistance.