What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I change the email address the form is sent to?

    Asked by KarreneC on July 03, 2015 at 11:58 AM

    I added an email address for testing and now I want to put the correct email address.

    email sent how correct email and correct
  • Profile Image

    Answered by Shadae on July 03, 2015 at 01:03 PM

    Hi KarreneC,

    You can change the email address that your submission notifications go to in your form builder. Please follow the steps below to change your recipient email:

    1. Click on "Emails",

    2. Select "Notification Email",

    3. Click on "Reply-to and Recipient Settings",

    4. Change "Recipient E-mail" on the lower right side. 

    Please feel free to contact us if you need further assistance.

  • Profile Image

    Answered by KarreneC on July 03, 2015 at 01:05 PM

    thanks! lol i actually figured it out shortly after but thank you