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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Getting a "Form Closed" error when submitting the form

    Asked by wemanage on July 03, 2015 at 04:09 PM

    On my CT3 Parking Violation template ... it has been working fine, but now when you press submit, it tells you that the form is closed?

    What do I need to do?

    Thank you.

    Page URL:
    http://form.jotform.us/form/50565546266158

    closed template form closed
  • Profile Image
    JotForm Support

    Answered by Mike_G on July 03, 2015 at 05:24 PM

    I have cloned your form and I was able to submit it. Could you try to check if there are limits set for your submissions: 

    When you erase its value it should show, "Click to edit".

    I hope this helps. Let us know if you need any further assistance. Thank you. 

  • Profile Image

    Answered by wemanage on July 03, 2015 at 07:51 PM

    Thank you so much.  I really appreciate the support that all of you give to your customers and I'm grateful to be one of your customers.

    I did check my submissions and it is set for unlimited.  Shortly after I wrote to you, I tinkered around with the thank you's and made a change, then, it did not show that message.

    One small question, though - I used to be able to setup a custom "thank you message" and then, after 5 seconds it would re-direct to another web-site, or in my case, the same blank form; is this still possible?

    Thanks, again, for all your valuable support.

    Steve

  • Profile Image
    JotForm Support

    Answered by jonathan on July 03, 2015 at 08:02 PM

    Hi Steve,

    Thank you for letting us know issue is resolved.

    On your next question about redirection, we will attend to it separately here http://www.jotform.com/answers/602970

    Thanks.