Getting a "Form Closed" error when submitting the form

  • Profile Image
    wemanage
    Asked on July 03, 2015 at 04:09 PM

    On my CT3 Parking Violation template ... it has been working fine, but now when you press submit, it tells you that the form is closed?

    What do I need to do?

    Thank you.

  • Profile Image
    Mike_G
    Answered on July 03, 2015 at 05:24 PM

    I have cloned your form and I was able to submit it. Could you try to check if there are limits set for your submissions: 

    When you erase its value it should show, "Click to edit".

    I hope this helps. Let us know if you need any further assistance. Thank you. 

  • Profile Image
    wemanage
    Answered on July 03, 2015 at 07:51 PM

    Thank you so much.  I really appreciate the support that all of you give to your customers and I'm grateful to be one of your customers.

    I did check my submissions and it is set for unlimited.  Shortly after I wrote to you, I tinkered around with the thank you's and made a change, then, it did not show that message.

    One small question, though - I used to be able to setup a custom "thank you message" and then, after 5 seconds it would re-direct to another web-site, or in my case, the same blank form; is this still possible?

    Thanks, again, for all your valuable support.

    Steve

  • Profile Image
    jonathan
    Answered on July 03, 2015 at 08:02 PM

    Hi Steve,

    Thank you for letting us know issue is resolved.

    On your next question about redirection, we will attend to it separately here http://www.jotform.com/answers/602970

    Thanks.