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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Mobile view (vertical) cuts field options off; Error message limitations

    Asked by transpay on July 05, 2015 at 04:10 PM

    When I view my form vertically in mobile view, the field selections get cut off. Plus, if I select and de-select a field, the error message "This field is required" seems to take over the entire field, making it very difficult to re-enter anything back into the field. 

    Also, I tried to fix this by make the labels align "Top" but when I preview it everything still appears left aligned. 

    Page URL:
    http://pi.transpay.global/getpaidwithtranspay

    Screenshot
    Mobile message mobile view preview select
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    JotForm Support

    Answered by jonathan on July 05, 2015 at 04:39 PM

    Can you please provide us the exact URL of the website where the form  http://www.jotform.us/form/51846609083158  was used?

    The URL link you provide always redirect to this

    http://form.jotform.us/form/51846609083158?utm_source=Freelance+Invite+Request&utm_medium=www.transpay.global&utm_campaign=Freelancer+Invite+Request

    We will be able to check better if we can checked on the actual embedded form on the website.

    We will wait for your response.

    Thanks.

     

  • Profile Image

    Answered by transpay on July 05, 2015 at 04:43 PM
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    JotForm Support

    Answered by BDAVID on July 05, 2015 at 05:17 PM

    Please try adding the mobile responsive widget to your form: 

    Also, if this does not work, could you tell us in which mobile device you are experiencing this, so we can try to reproduce it.

  • Profile Image

    Answered by transpay on July 05, 2015 at 05:29 PM

    This works better when I try it on my phone actually, thank you. Since I got you here,

    can you tell me how I can make the Next page buttons stay consistent with the submit button? (In other words, no white background consuming the entire row, just a simple transparent button with white border and white font.) 
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    JotForm Support

    Answered by BDAVID on July 05, 2015 at 05:45 PM

    You are welcome, on regards of your new inquiry, we will be glad to address it here: http://www.jotform.com/answers/603539