- ohefsholomAsked on July 06, 2015 at 04:20 PM
We have set up a form so a 3% is added to the total entered. we have had 5 successful payments with a credit card but when a member payed via paypal, the 3% was not added.
- JotForm SupportjonathanAnswered on July 06, 2015 at 05:36 PM
I have checked this on your jotform http://www.jotformpro.com/form/51765241675965 and I noted that it was calculating properly on the form
I also checked the configuration of the Payment tool, and found that it was properly setup
But your form doesn't have an actual submission yet though, so I am not able to see an actual data that did not calculated properly.
My test submission though incomplete have correctly calculated and added the 3%
Hope this help. Please let us know if this is still an issue.