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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    How can we get a 3% charge added to a total when a person uses Paypal?

    Asked by ohefsholom on July 06, 2015 at 04:20 PM

    We have set up a form so a 3% is added to the total entered. we have had 5 successful payments with a credit card but when a member payed via paypal, the 3% was not added.

    Page URL:
    http://form.jotformpro.com/form/51765241675965

    custom payment donation
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    JotForm Support

    Answered by jonathan on July 06, 2015 at 05:36 PM

    I have checked this on your jotform http://www.jotformpro.com/form/51765241675965 and I noted that it was calculating properly on the form 

     

    I also checked the configuration of the Payment tool, and found that it was properly setup

     

    But your form doesn't have an actual submission yet though, so I am not able to see an actual data that did not calculated properly.

    My test submission though incomplete have correctly calculated and added the 3%

     

    Hope this help. Please let us know if this is still an issue.

    Thanks.