Form Disappered

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    huguvac
    Asked on July 06, 2015 at 06:23 PM

    Several forms we built have disappeared, along with the shared folder in which they were filed. The shared folder was called avr999. 

    Can you please tell me what happened to this account/folder to make them disappear?

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    BDAVID
    Answered on July 06, 2015 at 07:46 PM

    What happen is that owner of the account avr999, where the forms are hosted, stopped sharing it's forms with your account huguvac .

    You may ask the owner to share forms with you again as explained on this guide: https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    Let us know if you have more questions, we will be glad to assist you.