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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Mensagem de agradecimento não aparece

    Asked by cahhbeltrame on July 08, 2015 at 09:28 AM

    Depois que o usuario envia o formulario, a mensagem de agradecimento aparece cortada

    Page URL:
    http://www.hardsakura.com.br

    a
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    Answered by Sammy on July 08, 2015 at 11:41 AM

    I have done a test submission on you form and the thank you message is appearing after submissions.

    Which aspect of the message is not showing on your side?

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    Answered by cahhbeltrame on July 08, 2015 at 01:04 PM

    This is the auto-answer page. When is the custom page does not appear. try it now

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    Answered by Sammy on July 08, 2015 at 01:31 PM

    I have seen it now, the issue is the iframe height is a bit small after redirection kindlyadd the highlighted property to you iframe

    <iframe allowtransparency="true" id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" scrolling="no" src="//form.jotformz.com/form/51883660780665" style="border: medium none; height: 904px; width: 100%; min-height: 30px;" frameborder="0"></iframe>

    This will ensure that the iframe height does not go below the 30px allowing for the custom thank you message to appear fully.

    Kindly confirm if it fixes the problem

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    Answered by cahhbeltrame on July 08, 2015 at 02:37 PM

    Thanks so much!!!!!

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    Answered by rbarbour on February 17, 2016 at 10:20 AM

    Good Morning.

    I'm having the same problem reported above.

    http://sdafitness.com.br/trabalhe.html

    How do I adjust the "min-height"?

    Thank you!!

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    JotForm Support

    Answered by Kiran on February 17, 2016 at 01:49 PM

    @rbarbour,

    Your question is moved to a separate thread and shall be addressed there shortly.

    http://www.jotform.com/answers/774623

    Thank you!