My hidden fields that are required is forcing user to fill in those hidden fields

  • inetblue
    Asked on July 8, 2015 at 5:27 PM

    Did something change on your application?  I had some conditions set so that only some fields would be visible at certain times.  The problem is starting today, when someone tries to submit the form they get an error saying the required fields need to be filled in, but how is the user suppose to fill in hidden fields?  This use to work where the hidden fields were ignored for being required because they were still hidden. It only makes sense to require those fields if they do something to trigger a condition to show those fields.  Please advise as I have had to remove those hidden fields from being required.

     

    if you want to test the form, just DONT check hard copies and then fill out the other fields that are visible and submit and you will get the error saying some fields are missing.

    Jotform Thread 606073 Screenshot
  • BLADEOFGRASS
    Replied on July 8, 2015 at 5:30 PM

    OH MY!  MY COMPANY IS HAVING THE SAME PROBLEM - SAME MESSAGE!!!!

  • eee Chief Technology Officer
    Replied on July 8, 2015 at 5:30 PM

    Hey,

    Problem has been solved,

    Kindest Regards,

    - Ertugrul.