What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Phone field in Jotform does not match Phone field in Mailchimp integrationAsked by mitzi_easmg on July 09, 2015 at 08:29 AM
Phone field in Jotform is a text field (b/c of ease inputting Kenya phone numbers). I created a text field in MC entitled 'Phone' and a phone number field to test if either would match. Neither did. I receive an error to add a phone field. See attached screenshot.
We advise our users to use the fields under the "Quick Tools" section when mapping fields, these fields were designed to best use in integrations like MailChimp.
For the Phone Number, please use the "Phone Number" field, if you wish to have a specific format for the input, you can enable the "Input Mask" option. Here's a screenshot:
Using the input mask option, you can restrict users to enter the data on the format you specify.
Let us know if this works for you.
This worked. Thank you!