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    Phone field in Jotform does not match Phone field in Mailchimp integration

    Asked by mitzi_easmg on July 09, 2015 at 08:29 AM

    Phone field in Jotform is a text field (b/c of ease inputting Kenya phone numbers). I created a text field in MC entitled 'Phone' and a phone number field to test if either would match. Neither did. I receive an error to add a phone field. See attached screenshot.

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    JotForm Support

    Answered by Charlie on July 09, 2015 at 10:08 AM

    We advise our users to use the fields under the "Quick Tools" section when mapping fields, these fields were designed to best use in integrations like MailChimp.

    For the Phone Number, please use the "Phone Number" field, if you wish to have a specific format for the input, you can enable the "Input Mask" option. Here's a screenshot:


    Using the input mask option, you can restrict users to enter the data on the format you specify.

    Let us know if this works for you.

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    Answered by mitzi_easmg on July 14, 2015 at 04:44 PM

    This worked. Thank you!