What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    form will not load in preview or when embedded onto my site

    Asked by savagelexi on July 09, 2015 at 07:52 PM

    form will not load in preview or when embedded onto my site. it was working this morning but not any longer. please help

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    JotForm Support

    Answered by Chriistian on July 10, 2015 at 04:20 AM

    Hi savagelexi,

    Thanks for contacting us.


    I checked your account and it seems that the account was automatically suspended by our Phishing Detector. I checked your forms and I noticed that you have a form that have an email and password field which is against our terms of use. Jotform cannot be use as a registration form. 


    I have activated your account. However, to avoid further suspension, please avoid creating forms with email and password field combinations


    Do let us know if you need further assistance.