What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cancel my service

    Asked by Kandykara on July 12, 2015 at 08:12 AM
    cancel subscription paypal
  • Profile Image
    JotForm Support

    Answered by Mike_G on July 12, 2015 at 09:46 AM

    I have checked the status of the account you used on this post and found out that you are on a Premium Subscription. It also shows that you made your subscription through PayPal.

    If you are pertaining to this account, you can cancel your subscription by following the instruction below.

    1. Login to your Paypal Account
    2. Find the latest payment you have made to JotForm
    3. Click the subscription number for that transaction
    4. Click on the "Cancel Subscription" button.

    You can also visit this page for more detailed information on how to cancel a Paypal Subscription.

    Thank you.