PDF not working

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    Asked on July 13, 2015 at 12:25 AM

    Hi, I have been using Jotform, like forever and just today have tried to convert two submissions into a PDF and they aren't working.

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    Answered on July 13, 2015 at 01:56 AM

    Hi remedy66,

    Thanks for contacting us.


    I tried to download a submission into PDF on my end and I was not able to replicate the issue. Can you try it again and see if it is working now? If the issue still persists, can provide to us the link of the form in question so we can further check the issue. Please also provide a screenshot of the error you encountered when you are downloading the PDF of your form.


    We will wait for your response.