What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PDF not working

    Asked by remedy66 on July 13, 2015 at 12:25 AM

    Hi, I have been using Jotform, like forever and just today have tried to convert two submissions into a PDF and they aren't working.

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    JotForm Support

    Answered by Chriistian on July 13, 2015 at 01:56 AM

    Hi remedy66,

    Thanks for contacting us.


    I tried to download a submission into PDF on my end and I was not able to replicate the issue. Can you try it again and see if it is working now? If the issue still persists, can provide to us the link of the form in question so we can further check the issue. Please also provide a screenshot of the error you encountered when you are downloading the PDF of your form.


    We will wait for your response.