- Fotograf_Vegard_RoslandAsked on July 13, 2015 at 07:30 AM
I made a form for my customers, and im getting feedback that they can't complete the payment. So its either a problem with pay pal, or the setup on creditcard use.
Can you help me?
- JotForm Supportashwin_dAnswered on July 13, 2015 at 07:51 AM
I did test your form and I am unable to replicate the issue you are having. Your form seems to work as expected. I sent a test submission in your form and I was redirected to PayPal checkout page successfully. Please check the screenshot below:
Have you embedded this form in your web page where it is not working? Please share the web page URL and we will take a look.
You may also like to embed your form using its iFrame embed code and see if that solves your problem. The following guide should help you grab your form's iFrame embed code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
We will wait for your response.