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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why won't my form edits save?

    Asked by CassandraLauren on July 13, 2015 at 08:28 PM

    After I edit the text in a field from a template, I click the Save button. Despite this, when I preview the form the changes I've made to the text will not save.

    Page URL:
    http://www.jotform.com//?formID=51936849648171

    won't form edits template preview save button not save
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    JotForm Support

    Answered by ashwin_d on July 14, 2015 at 01:49 AM

    Hello CassandraLauren,

    I did test your form and I am unable to replicate the issue you are having. I edited the "Text" field of your form and it did save the changes correctly. Please check the screenshot below:

    Did you click on the "Complete" button to save the changes? When you edit the text, please ensure that you click on the "Complete" button and then only the changes will be saved.

    Do test your form again by edited the text and get back to us if the issue persists.

    Thank you!