What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Payment option details

    Asked by SDAAO on July 14, 2015 at 11:44 AM

    I need to check my PayPal details to be sure it is going to the right spot.  How do I do that.

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    JotForm Support

    Answered by Charlie on July 14, 2015 at 12:46 PM


    This is an integration to Paypal, which means data is being passed securely.

    To check if you have setup the correct email address, you can follow the steps below.

    1. Click the payment integration and click the wizard icon.

    2. Here you can see if you have entered the correct email address for your Paypal.

    3. You can try making a test submission on it, I've cloned your form and made a test submission in my end, after clicking the "Proceed Checkout" button, your user will be redirected to the Paypal payment gateway, you can see here to where the payment will be made, your users will see your email address OR your business name, depending on how you have setup your Paypal account type.


    I hope that helps. Do let us know if you need more information on this.