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What if I receive more submissions than my plan allows?Asked by timetimer on July 14, 2015 at 05:05 PM
If our forms exceed the allowed number of submissions, what happen to the excess submissions? Are they rejected? Hidden behind a paywall? Can I have my account automatically upgrade ONLY if it exceeds the limit?
When your account reaches the submission limit, it will not be possible to submit your forms, this message will appear:
In this point, you will have to wait until the submission counter resets on the first of the following month, or upgrade to a plan that best suites your submissions limit need.
No, the account will not automatically be upgraded only if it exceed the limit, you need to do the upgrade, here is a guide to help you do it: http://www.jotform.com/help/331-How-to-upgrade-my-account
If you have another question, please open a new thread, we will be glad to assist you.