What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Still cannot edit any forms.

    Asked by yantiang on July 15, 2015 at 08:51 AM

    Still cannot edit any forms as of 12:49 GMT (I am in London, UK). This despite Jotform posting that 'Everything should be up and running now'. I have flushed the DNS cache on my computer, flushed the browser cache and flushed the Jotform cache. When will this be working? 

    cannot JotForm cache dns and
  • Profile Image
    JotForm Support

    Answered by TitusN on July 15, 2015 at 09:40 AM

    Hello, 

    Our sincere apologies. 

    It's actually working now. 

    It might have been name servers that are still propagating. 

    I did a quick check via browserstack (Instance servers Located in Europe) - I could access both forms and Builder. 

    Could you check again? I've also notified our developers about this just in case. 

    Thanks. 

     

     

     

  • Profile Image

    Answered by TSMProduction on July 15, 2015 at 09:46 AM

    It is definitely still not working.  My editing abilities are still down.  

  • Profile Image

    Answered by yantiang on July 15, 2015 at 10:00 AM

    It is not working for me either as of 1400 GMT. 

  • Profile Image
    JotForm Support

    Answered by TitusN on July 15, 2015 at 10:23 AM

    I have updated our developers about this, 

    Will keep you updated. 

    Thanks