What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I am sorry for this, but we have alerted our developers about this.
Please do note that you will be updated about this on the following thread: http://www.jotform.com/answers/610683 and I would like to ask you to not open new threads with the same issue that you have already reported.
It will not speed up the response, while it can impact on the amount of time needed to properly check each thread and ultimately resolve the issue. It could also make our anti-spam filter detect that you are opening a lot of threads on the same subject and temporarily suspend your account.
As mentioned above, we will reply on that other thread (http://www.jotform.com/answers/610683) so please only reply there so that everything is in one place.