what is a private key

  • ctezz
    Asked on July 15, 2015 at 1:18 PM

    I am trying to view forms that have been submitted and im getting a form thats asking me for a private key. I need to see this customers information asap...please help me resolve this issue

  • Jeanette JotForm Support
    Replied on July 15, 2015 at 2:00 PM

    Very sorry about this, the issue has been fixed. The private key are not required for non-encrypted forms.