What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Features of Free Starter Plan

    Asked by WMAC on July 15, 2015 at 06:53 PM

    I have a quick question about the features and usage limits for the Free / Starter Plan.

    I see that you are given 100 submissions per month of an online form.

    How do the limits for the SSL submissions and receiving payments work?  The Free plan say you get 10.  Is this 10 per month?  Or, once you reach 10 total you would need to upgrade to get more, even in another month.

    Thanks,

    Brannon

    starter plan Submissions online form ssl submissions thanks
  • Profile Image
    JotForm Support

    Answered by BDAVID on July 16, 2015 at 12:04 AM

    You can receive up to 100 submission, or 10 SSL submission, or 10 Payment submissions per month in your account, meaning any of the limits can be reached through one form only, or as a total from many forms in your account.

    Your will not be able to receive more submission in your account whenever one of the limits is reached first. You will need to wait until the first of the following month for the counter to reset, or upgrade to a paid plan that best suits your needs.

    You might found this guides helpful:

    http://www.jotform.com/help/331-How-to-upgrade-my-account

    http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    http://www.jotform.com/help/47-Order-Form-Basics

    http://www.jotform.com/help/49-Order-Form-Types

    http://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

    If you have another question, please open a new thread, we will be glad to assist you.