What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    getting white screens/no email submissions .. all forms

    Asked by virtualgalfriday on July 16, 2015 at 12:43 PM
    blank than you
  • Profile Image
    JotForm Support

    Answered by EltonCris on July 16, 2015 at 12:47 PM

    Our apologies for the inconveniences caused.

    We are aware of this problem. This is related to the "attach PDF" option. May I suggest to uncheck the attach pdf option found on your form notification wizard for now and this should resolve the problem.

    I have also raised this to our developers for a resolution. You will be informed here once this is resolved.

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    JotForm Support

    Answered by EltonCris on July 16, 2015 at 01:54 PM

    This is now fixed. You can now attach the PDF back.

    Regards!