Alguém pode me explicar o que está acontecendo com a minha conta??? / Having issues with my account

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    rsmeiran
    Asked on July 16, 2015 at 01:59 PM

    Desde ontem estou tendo grandes problemas para usá-la e agora, preciso dela. Quero satisfação da JotForm o mais breve possível! 

    Atenciosamente,

    Rafael Santos.

  • Profile Image
    Ben
    Answered on July 16, 2015 at 03:21 PM

    The reason why you can not access your account Rafael is because it was disabled by our anti-phishing system.

    The reason why this happened is because:

    1. you are asking for hotmail email (but we can help with this) and
    2. that your form is not set to have any language

    To fix this I have set your account temporarily to enabled, but you should set the default language to your form as soon as possible, otherwise it will be disabled once again.

    You can see more about how you can do that here: How to make your forms multilingual?

    Do let us know if you have any further issues or questions and we would be happy to assist.