What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I see that you are looking to create graphs and charts from your submission data.
There's a few ways to do this but here are some guides for a few common suggestions to do this as mentioned below:
Formalytics - http://www.jotform.us/form-analytics/
I have been able to create them now but it will not show my the graphs and charts , it just stays blank with a black cross in the top corner.
As I check the JotForms in your account, I notice that there are no visual reports created. Could you provide us with the form that you are referring to and the report (Form Anlytics/Visual Reports/Using other apps) that you are trying to generate so that we can guide you in the right direction.
I see that there are no submissions in your forms except for Customer Feedback. If you are trying to generate a report on a different form, please submit some test submissions to the forms so that the report can be previewed.