I would like to cancel my subscription. How can I do this?

  • sjiieslapathon
    Asked on July 18, 2015 at 6:34 AM
    Page URL: http://www.jotform.com/contact/
  • Welvin Support Team Lead
    Replied on July 18, 2015 at 4:06 PM

    Your subscription payment was made through Paypal. You can cancel the subscription by going to your preapproved payments. Please follow the steps below:

    1. Log into your PayPal account

    2. Find the latest payment you made to us

    3. Click on your subscription number (S-77J70663F2344215V)

    4. Click on "Cancel Subscription" button.

    When you cancel your subscription you will not be charged again, but your account will stay Premium until the time you have paid for expires.

    Thanks