What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I would like to cancel my subscription. How can I do this?

    Asked by sjiieslapathon on July 18, 2015 at 06:34 AM
    Page URL:
    http://www.jotform.com/contact/

    how
  • Profile Image
    JotForm Support

    Answered by Welvin on July 18, 2015 at 04:06 PM

    Your subscription payment was made through Paypal. You can cancel the subscription by going to your preapproved payments. Please follow the steps below:

    1. Log into your PayPal account

    2. Find the latest payment you made to us

    3. Click on your subscription number (S-77J70663F2344215V)

    4. Click on "Cancel Subscription" button.

    When you cancel your subscription you will not be charged again, but your account will stay Premium until the time you have paid for expires.

    Thanks