What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
It means that you can receive up to 10 payments on your forms in your account per month while still being able to use them for free. Once you use up all 10 of them, your account is given a grace period to upgrade before it is disabled.
Your account is then re-activated automatically either when you upgrade to a paid plan or on the first of any month and you can receive 10 more payments for that month again :)
Do let us know if you have any further questions and we would be happy to answer them :)