why are deleted questions showing up on form?

  • klynns99
    Asked on July 19, 2015 at 7:46 PM

    I cloned a form and then deleted certain questions. When I test it, the old questions are showing up when they're delivered to the client, even though they're not currently on the form.

    Here's the form:

    https://secure.jotformpro.com/form/51997049975981

     

    Here's what the responses look like:

    why are deleted questions showing up on form? Image 1 Screenshot 20


     

    How do I fix this?

  • Welvin Support Team Lead
    Replied on July 20, 2015 at 1:06 AM

    It's the autoresponder email in the form which is currently not to its default format. We have a system tool that automatically updates the notifier/autoresponder emails as soon as the form is modified, but this will only work to the default format. In this case, I would suggest re-creating the whole autoresponder.

    1. Delete the current autoresponder: http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder.

    2. Create it again: http://www.jotform.com/help/26-Creating-a-Form-Autoresponder.

    Thanks