What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to change the Theme of form?

    Asked by peugny on July 20, 2015 at 11:38 AM
    Secondly, we can't change the themes of the forms too. Exemple, i choosed a theme, then i clicked use theme and choose one of the form, but then nothing happened...then i tried "install theme", it turned to a page like "installing" but then it stayed at this page very long time and blocked. 
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    JotForm Support

    Answered by Charlie on July 20, 2015 at 12:00 PM

    Have you tried clearing your form's cache and your browser's cache?

    If that doesn't work, here are the steps on how to change your theme, I went ahead and cloned one of your forms for testing and demo purposes.

    1. Click the "Preferences", change "Themes" to "Default" and delete the code in the "Inject Custom CSS", assuming you don't have your own CSS code there and you want to totally change your design.

    2. Click the "Themes" option.

     

    3. Here you can select the theme in your "My Themes" or in the "Theme Store".

     

    If that doesn't work, have you tried using a different web browser or updating your browser to the latest?

    Do let us know if that works.