What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by rolandweidlroland on July 21, 2015 at 06:14 PM

    Dear Ladies and Gentlemen,

    I have your information on eBay purchased a product and get an account.
    My username is: rolandweidlroland

    And I want my Accout upgrade and buy the Provesinal -
    How does it work?

    I did upgrade when clicking and my username: rolandweidlroland and entered my password, but I get no forwarding and can not buy this Provesional.
    My email address is: roforoland@gmx.de

    Please send me a link I can expand my Accout to Povisional.
    And where I kann.Danke pay it!
    I thank you for your information and assistance.
    With Best Regards

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on July 22, 2015 at 12:13 AM

    Please make sure you have started a fresh session into your JotForm account rolandweidlroland, then go to pricing page and upgrade.

    Let us know should you need further assistance.