What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Change origin email address?

    Asked by christhatcher on July 22, 2015 at 02:01 PM

    is there any way to change the origin email address from "noreply@jotform.com" to the user's email?

    Then when I hit reply, I don't have to cut and paste the student's email every time I reply, and I reply to every email.

     

     

    Thanks!

    Page URL:
    http://www.christhatcheractingstudio.com/contact/

    email JotForm thanks noreply then
  • Profile Image
    JotForm Support

    Answered by Charlie on July 22, 2015 at 02:54 PM

    Hi,

    I believe you won't be email to change the Sender Email to the user's email address. This is because this is the email address used to send the notifications or the autoresponders. You can however use a custom sender email using SMTP there.

    If you wish to directly reply to the user's email, you can easily do that by setting the "Reply-To Email". Choose the email field.

    When you receive a notification and click the reply button on it, you'll automatically see the target sender email.

     

    I hope that's what you are looking for. Do let us know if you need further assistance on this.

    Thanks.