What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    It seems that there has been a change to the email designer?

    Asked by FWMSH on July 23, 2015 at 04:42 PM

    Previously, we had quite a bit more flexibility when designing email notifications.  Why was this changed, and can we get the old interface back?  Simply function like text centering are now unavailable.  Any chance that previously available features will return?

  • Profile Image
    JotForm Support

    Answered by Welvin on July 23, 2015 at 07:30 PM

    Yes, it's the formatting tools that had been changed to a new one. I'm not sure if they will going to change it back to the old interface, but this thread is now forwarded to our developers. I have noted the thing about the text alignment.

    If there are updates, you should know it via this thread.

    For now, you can view the source codes and apply the text alignment there:


  • Profile Image
    JotForm Developer

    Answered by deniz on July 24, 2015 at 02:55 AM


    Sorry for the inconvenience, but we have to update the old text editor for browser issues.

    I've added the align buttons on Emails text editor. 


    Hope everything is fine now.