What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Show sub-product even though product is not selected.

    Asked by PSIFF on July 24, 2015 at 02:19 PM

    I am using the purchase order wizard.  When I preview the form the individual product options appear but when a user is completing a form these options/details do not show until a product is selected.

    Is there a way to show the product options/details for each item.  I would like the customer to be able to compare their options without having to click on each product individually.




    Page URL:

  • Profile Image
    JotForm Support

    Answered by BDAVID on July 24, 2015 at 04:07 PM

    That happens, when you create sub-products: http://www.jotform.com/help/264-Create-Sub-Products-Based-on-a-Product-Option

    I will send a request to our second level to have the option to show the sub-products even though the product is not selected.

    This may be approved or declined, if approved you will be notified via this thread about any updates on this matter.