Why isn't the full name field showing in the submissions view?

  • blairhill
    Asked on July 24, 2015 at 4:20 PM

    All of my submission records for one of my forms do not show the full name field.  The field show sin my emails, etc.

    Page URL: http://form.jotform.com/form/13323814305
  • BJoanna
    Replied on July 24, 2015 at 4:58 PM

    Thank you for contacting us.

    I have inspected submission records on your account and the reason why Full Name field in not shown inside of your submissions is because you did not check option to show Full Name field inside of Submissions. When you check Full Name field option, Full Name field data will be shown inside of your submissions. 

    Why isnt the full name field showing in the submissions view? Image 1 Screenshot 20

    Hope this will help. Let us know if you need further assistance.