What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why isn't the full name field showing in the submissions view?

    Asked by blairhill on July 24, 2015 at 04:20 PM

    All of my submission records for one of my forms do not show the full name field.  The field show sin my emails, etc.

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    JotForm Support

    Answered by BJoanna on July 24, 2015 at 04:58 PM

    Thank you for contacting us.

    I have inspected submission records on your account and the reason why Full Name field in not shown inside of your submissions is because you did not check option to show Full Name field inside of Submissions. When you check Full Name field option, Full Name field data will be shown inside of your submissions. 

    Hope this will help. Let us know if you need further assistance.