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alicianilesAsked on July 25, 2015 at 7:14 AM
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JanReplied on July 25, 2015 at 9:48 AM
Your email address is not in the bounce list. I did a test submission on your form and I was able to see that it was sent successfully based on the mail logs. You can also view this submissions in the submissions page.
It means that the email notification was sent to your email address. It is possible that there is an issue on your email provider. I checked your email notifications and I saw that it is configured properly.
Please check your spam/junk folders. I would advise you to please check if there are any spam filters on your email program or email client. You can also try white-listing JotMail IP addresses.
Hope this works. Thank you.
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JanReplied on July 25, 2015 at 9:49 AM
I need to create a separate thread for your other issue. Here's the URL: http://www.jotform.com/answers/619620
Thank you for understanding.