How do I clear upload space?

  • zipprepress
    Asked on July 27, 2015 at 9:23 AM

    we

  • Charlie
    Replied on July 27, 2015 at 10:40 AM

    Hi,

    Upon checking your account, it seems like you have already reached your Upload space, which is 10 GB for Premium plan. To free up your upload space, you can do that by deleting your submissions with files uploaded on them. But please do take note that when you delete a submission, it will permanently be deleted in our servers, including the files attached on it. We advise that you download the file uploads and submissions as a backup. 

    You can also integrate your forms to file sharing and storage services like Dropbox, Google Drive and Box.net. This will give you copies of your submissions with the file uploads directly there.

    I hope that helps.

  • zipprepress
    Replied on July 27, 2015 at 11:44 AM
    How do I delete? Where?
    ...
  • Kiran Support Team Lead
    Replied on July 27, 2015 at 1:09 PM

    The submissions can be deleted from the submissions view.

    http://www.jotform.com/help/269-How-to-view-Submissions

    How do I clear upload space? Image 1 Screenshot 20

    Hope this information helps!