What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Couldn't open the Form edit and Submission?

    Asked by pcsupermoon on July 27, 2015 at 11:09 PM

    When i want to edit the form or check the Submission, it displayed below format.

    I couldn't reach the form information!

    Anyone can help?

     

    and open JotForm uploads jpg format
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    Answered by pcsupermoon on July 28, 2015 at 01:57 AM

    anyone can help?

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    JotForm Support

    Answered by Chriistian on July 28, 2015 at 09:11 AM

    Hi pcsupermoon,

    Thanks for contacting us.

     

    There has been a temporary problem in JotForm earlier but this should be fixed by now. Can you try again and check if you can access now the site properly? If the issue still persists, please do report back to us so we can further check.


    Regards.

     

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    Answered by pcsupermoon on July 28, 2015 at 09:03 PM

    Fixed!

    Thanks so much!

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    JotForm Support

    Answered by Chriistian on July 28, 2015 at 10:27 PM

    You are welcome. Glad to hear that it is now fixed. If you have any other questions, please feel free to contact us again and we will be happy to assist you.


    Regards.