Hi, my forms are missing ?

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    jonathan
    Answered on July 28, 2015 at 04:13 PM

    We apologize for any inconvenience caused.

    The Phishing filter had wrongly disabled the account and the form due to suspected phishing form you have. This one.

    I have corrected the problem and have reinstated the account an the form.

    You may now continue using our services.

     

    Thanks.

  • Profile Image
    miladox
    Answered on July 29, 2015 at 12:53 AM

    same thing happened again, why is it happening ? :(

  • Profile Image
    Chriistian
    Answered on July 29, 2015 at 03:58 AM

    Hi,

     

    I checked your account and it seems it was automatically suspended by our Phishing Detector due to your form - http://www.jotform.ca/form/52085528337257. It was detected as a Phishing form because you only have one field in your form and it is a payment field. 

     

    I have activated your account again. However, to avoid being suspended again you need to avoid having forms that contains one field only specially if it is a payment field. 

     

    Do let us know if you need further assistance.

     

    Regards.