Hi, my forms are missing ?

  • miladox
    Asked on July 28, 2015 at 3:05 PM

    Hi, my forms are missing ?

     

    www.jotform.ca/form/52085528337257

    http://www.jotform.ca/form/52081634165250

     

    Page URL: http://www.jotform.ca/form/52081634165250
  • jonathan
    Replied on July 28, 2015 at 4:13 PM

    We apologize for any inconvenience caused.

    The Phishing filter had wrongly disabled the account and the form due to suspected phishing form you have. This one.

    Hi, my forms are missing ? Image 1 Screenshot 20

    I have corrected the problem and have reinstated the account an the form.

    You may now continue using our services.

     

    Thanks.

  • miladox
    Replied on July 29, 2015 at 12:53 AM

    same thing happened again, why is it happening ? :(

  • Chriistian Jotform Support
    Replied on July 29, 2015 at 3:58 AM

    Hi,

     

    I checked your account and it seems it was automatically suspended by our Phishing Detector due to your form - http://www.jotform.ca/form/52085528337257. It was detected as a Phishing form because you only have one field in your form and it is a payment field. 

     

    I have activated your account again. However, to avoid being suspended again you need to avoid having forms that contains one field only specially if it is a payment field. 

     

    Do let us know if you need further assistance.

     

    Regards.