What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I upload large files to my integrated Google Drive folder?

    Asked by jeremymarino on July 28, 2015 at 04:44 PM

    I would like to use JotForm to upload multiple files and some large files to my Google Drive. I was excited to see this integration as an option, however I note that file size is limited to 1024Kb. This is much too small for my needs which will include uploading sound files and larger scans. I currently use the free version, does a paid subscription allow for larger file uploads? Since this is going into the Google Drive, does it count against one's storage in their Jot Form account?  If this is not possible via JotForm, do you have any suggestions?

    Page URL:
    http://form.jotform.us/form/52086447607157

    large upload file upload size
  • Profile Image
    JotForm Support

    Answered by EltonCris on July 28, 2015 at 06:35 PM

    Hi,

    You can increase the upload limit of your file upload field up to 1GB. You can change it on Max File Size option when you click the file upload field on the form builder. Here's how:

    Jotform's allowable upload file size is up to 1GB. 

    Take note that one of the free user's limit is the 100MB upload space. So whenever you reach this limit, your forms will be temporarily disabled. So if there's one user that uploads 1GB file and your current limit is 100MB, the upload won't go through. We suggest to upgrade to any of the paid plans for a higher upload space.

    With regards to the integration, even if your form is integrated to any services like Google Drive, the upload will still count on your account.

    Hope this information helps!