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  • Profile Image

    I am not getting my forms emailed to me any longer What do I need to do

    Asked by keithharley on July 29, 2015 at 05:36 PM

    People who go to my website and feel out my consult forms, I am no longer getting them sent to my email
    what do I need to do?

    Page URL:
    keithharley.com

    My Forms Getting and email sent
  • Profile Image
    JotForm Support

    Answered by Chriistian on July 29, 2015 at 09:57 PM

    Hi,

     

    I checked your email - keith@keithharley.com on our mail logs and I can see that the Notifier email was not sent successfully. I checked our bounce list and I can see that your email is included on our bounce list due to your mailbox is full. See screenshot below.

     

    I have removed your email on our bounce list. Can you check if your email inbox is full? If so, kindly delete some old emails in your inbox so you can receive new emails. If your inbox is not full, can you test your form and see if you will receive the Notifier email now?

     

    Do get back to us if the issue still persists so we can further check the issue.

     

    Regards.