- keithharleyAsked on July 29, 2015 at 05:36 PM
People who go to my website and feel out my consult forms, I am no longer getting them sent to my email
what do I need to do?Page URL:
- JotForm SupportChriistianAnswered on July 29, 2015 at 09:57 PM
I checked your email - email@example.com on our mail logs and I can see that the Notifier email was not sent successfully. I checked our bounce list and I can see that your email is included on our bounce list due to your mailbox is full. See screenshot below.
I have removed your email on our bounce list. Can you check if your email inbox is full? If so, kindly delete some old emails in your inbox so you can receive new emails. If your inbox is not full, can you test your form and see if you will receive the Notifier email now?
Do get back to us if the issue still persists so we can further check the issue.