Form does not display sometimes

  • Profile Image
    kauseway
    Asked on July 29, 2015 at 11:07 PM

    Once AGAIN the form is broken. The credit card widget is not pulling the amount from another field. It just randomly decides to break so I get to lose a days worth of sales. 

     

    Now I have used the designer css to move things around a bit.  So basically I cant edit the credit card widget to put the value back in there. But NOW I go back to the designer site and I cant even see the credit card widget.  Changes with the site or whatever, the whole thing is broken.

     

    1) How can I add the value back in the credit card so I can get up and running again.

     

    http://form.jotformpro.com/form/50005155818954

  • Profile Image
    omur
    Answered on July 30, 2015 at 02:49 AM

    Hello Kauseway,

    I can confirm that your form is indeed working. The time when you say the form is down, does it display any error of some kind?

    It would be great if you could provide more information, than I will be happy to assist!


    Thank you very much