disable payment

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    Asked on July 31, 2015 at 03:34 PM
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    Answered on July 31, 2015 at 05:53 PM

    I'm sorry, but can you help us understand your request by giving us more details, please? I understand that your account is on Premium Subscription, would you like to disable that? 

    You can cancel your subscription by:

    1. Login to your JotForm Account

    2. Go to your Account's page.

    3. Go to Billing Tab and click Switch Subscription under Free/Starter Plan

    4. Click Cancel Subscription button on the new window

    Should you have any trouble performing any of the steps above and/or you have any questions regarding the steps provided or if this is not what you mean at all, please feel free to get back to us and we will be glad to help you. Thank you.