What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is There a Document That Explains the Options for Setting up Email?

    Asked by whbyrd on August 01, 2015 at 04:46 PM
    Also, is there a document that explains the options for setting up email.
    Sent from Outlook
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    Answered by Shadae on August 01, 2015 at 06:43 PM

    Hi whbyrd,

    We do have guides that show you how to setup your email notifications on your form. Please see links for setting up your email notification and auto-responders:




    Please inform us if you need further assistance.

    Thank you

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    Answered by whbyrd on August 01, 2015 at 09:59 PM
    New response receivedCant get my arms around the terms.
    a.. Sender name is submitter – how does system get sender name?
    b.. Sender email – how does system get email
    c.. Reply to email – what email is this
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    JotForm Support

    Answered by Mike_G on August 02, 2015 at 02:20 AM

    Here are some other guides that will help you understand the details of the Notification and AutoResponder Emails: 


    You can also add a Custom Sender Email: 



    I hope this helps. Should you have any further questions, please feel free to get back to us and we will be glad to help you. Thank you. 

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    Answered by whbyrd on August 02, 2015 at 07:24 AM
    New response receivedVery helpful
  • Profile Image

    Answered by whbyrd on August 04, 2015 at 08:30 AM
    How about this question. I am testing the PayPal app. It's for a fee for addiction recovery. I am using the option where user can enter amount. At bottom of page there is a message that review your donation. Is there a way to change the word "donation" to payment.
    Sent from Outlook

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    Answered by AaronSiciliano on August 04, 2015 at 08:48 AM

    Your new question has been moved to a new thread. In the future please create a new thread for each different question that you have.