What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form still not working. I can't change anything in the payment boxes or update product choices....

    Asked by espearma on August 02, 2015 at 10:28 PM
    product choices can't change OR
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    JotForm Support

    Answered by Chriistian on August 03, 2015 at 04:00 AM

    Hi, 

     

    I tried it on my end and I was not able to replicate the issue you are reporting. Can you try it again and see if it is working now? Can you also try to clear your form cache and browser cache and see if it helps. If the issue still persists, can you provide to us the browser version and device you are using to update your form? Please also provide the link or name of the form where you encountered this issue so we can further check.

     

    We will wait for your response.

     

    Regards.