What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I already upgraded to upgraded to JotForm Premium Bi-Yearly. Will my rates change with the increase this month?

    Asked by jjannie on August 04, 2015 at 01:07 PM
  • Profile Image
    JotForm Founder

    Answered by aytekin on August 04, 2015 at 01:39 PM

    Sorry about the confusion. That email was actually only intended for free users.

    You will keep your existing low prices as long as you wish to keep you subscription. All existing subscriptions are grandfathered. The new prices only apply to new subscriptions. 

    So, no, you don't have to do anything else to lock in the low prices. You already have them.


  • Profile Image

    Answered by ConsiderItBooked on August 13, 2015 at 05:49 AM

    Can you clarify a little more about "subscriptions?"  If I am a free member and I pay to upgrade for $90 year, is that $90 year a "subscription" that will lock in or do I have to pay the $9.95 per month to lock in?

  • Profile Image

    Answered by Sammy on August 13, 2015 at 06:19 AM

    If you pay before the 15th you will be locked to the plan you have paid for at that rate i.e

    for $90 year you will be locked in to $90 per year which is renewed yearly

    for $9.95 a month you will be locked in to $9.95 per year which is renewed monthly