What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I bought a 12 month subscription to Jotform. Will I be able to renew it at the same price?

    Asked by Photofrod on August 05, 2015 at 01:24 PM
    month subscription same new price
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    JotForm Support

    Answered by jonathan on August 05, 2015 at 03:50 PM

    That is correct. As long as you keep your subscription (renew), it will continue using the original lower price. 

    We apologize for the confusion. That email was meant for new subscribers. Existing subscribers should not worry about the new price increase as their account is grandfathered. So, you do not have to do anything at this time. As long as you keep the subscription, it will use the same old lower price.

    Thanks.