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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Problems with required fields

    Asked by jdelvalle on August 05, 2015 at 06:00 PM

    Hi,

     

    I'm having some trouble with my form http://submit.jotform.co/submit/42886889201871/

    While summitting the form is asking me for requiered fields that are not supposed to be fill since I'm working in a different page break. The problem started today two hours ago. I have already cleared the cache in my forms.

     

    Page URL:
    http://submit.jotform.co/submit/42886889201871/

    Screenshot
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    Answered by FineArtsMatter on August 05, 2015 at 06:23 PM

    I'm having exactly the same problem at https://submit.jotform.us/submit/51685754556165/

     

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    Answered by tdehn on August 05, 2015 at 06:25 PM

    Me too.

    Looks like a Global Issue for all users.

    Hello Jotforms?

    How about a status update?!!!

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    JotForm Support

    Answered by EltonCris on August 05, 2015 at 10:15 PM

    Hello,

    We are truly sorry about that. This was a problem related to the recent updates about validations on conditional fields but it has now been resolved so everything should be working fine by now.

    Our apologies for the inconveniences caused. Thank you!